FastFix Phone and Computer Repair Terms of Service
Effective Date: February 18th, 2026
Welcome to FastFix Phone and Computer Repair! By using our website, scheduling a service, or visiting our store, you agree to these terms. Please review carefully before using any of our services.
1. SMS Notifications and Messaging
- Program Overview:
Our SMS program sends messages about appointment confirmations, service updates, and reminders for customers who opt in through our website or scheduling forms. Consent is given by selecting the SMS opt-in checkbox during booking. - How to Unsubscribe:
You may stop receiving messages at any time by texting “STOP” to the number that sent you the messages. You will get a message confirming that you have been unsubscribed. To opt in again, simply sign up through our website or scheduling form. - Support & Assistance:
If you need help with messaging, reply “HELP” to a message, email info@fastfixcpr.com, or call (818)-220-1290. - Carrier and Rate Information:
FastFix Phone and Computer Repair is not responsible for message delays or delivery failures. Standard message and data rates may apply. Our service is compatible with major U.S. carriers, including AT&T, T-Mobile, and Verizon. - Age Requirement:
You must be 18 or older, or have a parent/guardian’s consent, to participate in the SMS program.
2. Service Requirements
To receive services, you must:
- Provide complete and accurate information about yourself and your device.
- Unlock your device or provide necessary credentials.
- Back up all personal data; FastFix Phone and Computer Repair is not responsible for lost data.
- Ensure the device is legally yours. We cannot service stolen or blacklisted devices.
3. Service Guidelines and Limitations
- Services are evaluated by our technicians, and we may refuse service for severely damaged or tampered devices.
- Warranty Considerations: Servicing your device may void the manufacturer’s warranty. Check with your manufacturer beforehand.
- Unclaimed Devices: Devices left uncollected for 30 days after service may be subject to storage fees or disposal.
4. Payments, Pricing, and Warranty
- Payment: Full payment is required when picking up your device. Payments can be made using cash, major credit or debit cards, and authorized digital payment options.
- Taxes: Applicable sales tax is added per California law.
- Limited Warranty (90 Days): Covers defects in FastFix Phone and Computer Repair parts and workmanship.
- Exclusions: Damage from accidents, water exposure, or third-party services are not covered.
- Claims: Proof of service (receipt or ticket) is required for warranty claims.
5. Website Content and Intellectual Property
- All materials on fastfixcpr.com are owned by FastFix Phone and Computer Repair and protected by copyright.
- Personal Use License: You may print or download a single copy for personal, non-commercial use.
- User Content: By submitting photos, videos, or comments, you grant FastFix Phone and Computer Repair permission to use them for promotional or business purposes.
6. Limitation of Liability
FastFix Phone and Computer Repair is not responsible for:
- Data loss or software issues during or after service.
- Hidden pre-existing device problems, such as internal water damage.
- Delays caused by part availability, shipments, or external factors.
- Ownership disputes or carrier contract issues.
7. Privacy and Legal Compliance
We protect and manage your personal data in line with our Privacy Policy. We comply with all applicable laws, including TCPA and CTIA regulations, and cooperate with authorities when legally required.
8. Governing Law and Updates
These Terms are governed by California law. All disputes will be settled through binding arbitration conducted in Los Angeles County. FastFix Phone and Computer Repair may update these terms periodically—please check this page for the most recent version.
Contact Information
FastFix Phone and Computer Repair
18473 Devonshire St C, Northridge, CA 91325
Phone: (818)-220-1290
Email: info@fastfixcpr.com